Vedprakash Jewellers

Shipping Policy

Shipping destinations

In india, V.E.D. serves to selected cities. Please check if we deliver to your pincode in shopping cart checkout page. If there is no courier service available in your area, we do apologize for the inconvenience caused.

We also provide international delivery to the following countries:

  • USA
  • Europe
  • Malaysia
  • Australia
  • Middle east
  • Singapore

Note: At present, we do not have the option to deliver a single order to multiple destinations. You will need to place different orders for shipment to multiple destinations.

Shipping & handling charges

Domestic order:We provide free shipping within india.

International order:in case of order which is to be shipped outside india customer has to bear the shipping & handling charges plus any duty as applicable at the destination.

Custom clearance:All shipments of jewellery exported from india need to be cleared by the indian customs office. Products along with their complete documentation, are filed with the authorized officer of the indian customs office for inspection, examination and assessment and only then delivered to your shipping address. Hence, please ignore the message on the package section which mentions: please do not accept if the package is received in open/ tampered condition. you will find the package sealed with a label saying opened for customs.

Shipping partner: our domestic logistic partner is fedex/dhl our international logistic partner is fedex/dhl

Note: In case of international order, customer has to pay the shipping charges at the time of placing the order. Also, custom duty & taxes levied by destination country has to be borne by the customer and needs to be paid to the logistic partner at the time of delivery. Please note that all consignments are on delivery duty unpaid (ddu) basis.

Track order

  • All registered customers have the option to track their orders by clicking on
  • Track order
  • Time to deliver
  • The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered on time.
  • Delivery time for domestic orders

The product will be delivered within 7 working days for products in stock and within 25 working days for products that have to be manufactured, from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity proof for verification:

Please Note: Recipient needs to produce any of the following government issued photo identity proof for receiving the delivery:

1) Pan card

2) Driving license

3) Passport

4) Voter identification card

5) Postal identification card (aadhar)

Delivery time for international orders

The product is delivered within 20 working days for products in stock, depending on the destination of delivery and within 35-40 working days for products that have to be manufactured, from the day of order confirmation, provided such delivery is not delayed by any governmental authority or any other entity acting on behalf of the government or acting as per the directions of the government. In the unlikely event that we fail to deliver your order within the stipulated period, we shall cancel the order and notify you regarding the same. In such cases, the refund will be made directly to your account via the same mode through which the payment was made. We only partner with reputed courier agencies to ensure that the products reach you promptly and in perfect condition. We also ensure that the delivery is made to the recipient and thus require the identity

Proof for verification:

Please Note: Recipient needs to produce passport or driving license for receiving the delivery.

For any customer assistance, you can call on our toll-free number +91 7417338384or write to

vedprakashjewellers@gmail.com

Transit insurance:All goods will be fully insured by V.E.D. jewellery pvt ltduntil they reach you, so your purchase is 100\% safe.

reviews, feedback, submissions

All reviews, comments, feedback, postcards, suggestions, ideas and other submissions disclosed, submitted or offered in connection with your use of this website will be and remain the property of V.E.D. such disclosure, submission or offer of any comments shall constitute an assignment to V.E.D.of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments.

Thus, V.E.D. owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise of any comments. V.E.D. will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.

V.E.D. will be under no obligation

1. To maintain any comments in confidence
2. To pay you any compensation for any comments
3. To respond to any comments
You agree and confirm that any comments submitted by you to the website will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the website will be or contain libellous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mail, or any form of spam.

V.E.D. does not regularly review posted comments but does reserve the right (but not the obligation) to monitor, edit, or remove any comments submitted to this website. You grant V.E.D. the right to use the name that you submit in connection with any comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any comments you submit. You are and shall remain solely responsible for the content of any comments you make, and you further agree to indemnify V.E.D. and its affiliates for all claims resulting from any comments submitted by you. V.E.D. and its affiliates are not responsible for or assume any liability for any comments submitted by you or any third party.

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